When you use the website, get information, or use any services or content provided on the site, you agree to follow these rules: the Terms & Conditions, Privacy Policy, and what you can and can't do with the website. If you buy anything from the site, you also have to follow the Service Agreement. These rules make a legal agreement between you and ProspectOK. ProspectOK ('us', 'we' or 'our') is managing the website ProspectOK (the 'service').
This page will expound and apprise you about the policies concerning the collection, utilization, migration, and disclosure of personal information when you are utilizing the service ProspectOK. As delineated below in the Privacy Policy we won’t distribute your information or any information collected and delineated in this Privacy Policy.
In order to refine the ProspectOK service, we will utilize your personal information provided while registering and while utilizing the product. By utilizing the ProspectOK service, you concur that the collection and the utilization of your information will be in accordance with this policy.
This Privacy Policy is additionally pertinent to our Terms of use, accessible directly on the website ProspectOK.
What information do we amass?
When you are utilizing the ProspectOK service on ProspectOK.com
For statistics: When you are utilizing the ProspectOK amenities, we may track your usage and which pages you are visiting and which links you click, by utilizing the technology Google Analytics.
For users statistics and details: Once you have instituted a ProspectOK account we will solicit some information such as your email, a password generated for login, or your designation and the company you are laboring for in order to refine all your ProspectOK experience. We may utilize this information to dispatch you messages in order to afford you the best onboarding and customer support. We will additionally utilize those information for your invoices.
For payments & invoicing: When you transition from a complimentary trial to a remunerative customer, we will amass your payment information to dispatch it to our provider Stripe, Inc. We will never save or put your payments information to a database or on our own servers. This is only our payment provider Stripe, Inc that will save and amass those information.
When you resolve to subscribe to a newsletter from our public websites or any website related to the ProspectOK amenities (e.g blog, product, or updates).
Your contact information: When you are utilizing the ProspectOK amenities, we ('ProspectOK') may amass your email in order to dispatch your emails, newsletter, or notifications about our amenities.
When you are utilizing the ProspectOK amenities.
Logging and history events: Once you become a ProspectOK users we will monitor your usage, and log any requests you will do to our service. All those logs captured by the ProspectOK service, may encompass IP address, geolocalization information, browser type, computer type, country etc. The logs are saved and accessible during a one month period, then backed up to our provider Amazon web services Inc. Those logs will be saved during 1 year ('One year') and will be automatically obliterated after 1 year.
What do we do with your personal information?
As a data controller, ProspectOK amasses your personal data fairly and lawfully and in accordance with any applicable law (including the General Data Protection Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016), with our Terms of Services and with any Data Processing Agreement. The principal purpose of amassing personal data is to afford you with a safe, optimal, efficient, and personalized experience.
We will may utilize your personal data to:
Provide access to our service: When instituting an account, you agree to our Terms of Service which sanctions us to process your data to afford you access to ProspectOK. By accepting this modality, you can have an account on our website, save and process contacts information, dispatch emails, or invite new teammates.
Prevent and combat fraud: We actively combat credit card fraud thanks to our provider Stripe, Inc utilizing the service Radar. We may utilize other in-house features to prevent fraud.
Launch / market new amenities: At ProspectOK, we launch new amenities and features. You will be informed in priority by email or live support directly on your account.
ProspectOK may utilize the amassed data for other purposes in order to tender the best service. You will be apprised of this while utilizing the product, and we will solicit to accept this usage, because utilizing any part of the data we amass, related to your account or your personal information.
How long do ProspectOK detain your personal information?
ProspectOK ('ProspectOK.com) will retain the personal information we have processed on behalf of our customers as long as needed to tender the service in accordance with our terms of services. Once a ProspectOK account is eradicated we will remove all information related to this account within a 30 days period. To the extent not eradicated by our customers, ProspectOK ('ProspectOK.com') may also retain and utilize certain personal information for a reasonable period of time thereafter as necessary to pursue our legitimate business interests, resolve disputes, conduct audits, comply with our legal obligations, and enforce our terms of service.
What third-party amenities do we utilize to process your personal information?
Marketing Amenities
Youtube Inc.
Google Adwords (Google LLC)
GrowSumo Inc.
Sumo Group, Inc.
Zapier, Inc.
IT Amenities
Cloudflare, Inc.
OVH SAS
Gandi SAS
Segment.io, Inc.
Data Amenities
apilayer GmbH
Communication Amenities
Calendly, LLC
Google Gsuite (Google LLC)
Slack (Slack Technologies Limited)
Customer Support Amenities
Crisp IM, SARL.
Financial amenities
Stripe, Inc.
Intuit
What are your rights regarding your personal information?
Our Amenities amass personal information for our customers. As a data processor of this personal information on our customer’s behalf, ProspectOK ('ProspectOK.com') has limited ability to access personal information our customers submit to our Amenities.
If you are a data subject for whom a customer has submitted personal information to the Amenities and would like your information not to be disclosed to a third-party or to be utilized for a purpose that is materially different from the purpose(s) for which the personal information was originally collected, then you should contact the customer directly.
Right of access/portability
You may request to access your Personal Information and obtain a copy of Personal Information which is being processed by ProspectOK. In the event that you request to know what Personal Information is being processed by us, we will provide you with the following information free of charge: purposes of processing; categories of Personal Information processed; recipient(s) of Personal Information; length of time during which the Personal Information will be stored; your privacy rights; and information on data transfers.
The data subject shall have the right to obtain from the controller confirmation as to whether or not personal data concerning him or her are being processed, and, where that is the case, access to the personal data [...] The controller shall provide a copy of the personal data undergoing processing.
As a customer, you have access to your personal information through our website (once logged-in). We also offer a feature that allows you to export all your personal data in a structured way whenever you like. You can access it from 'Configuration' > 'Export contacts'. If your contacts ask you for their data, you can easily give it to them thanks to our 'export contacts' feature on the 'configuration' page.
Right to rectification
Please note that we may rectify, replenish or remove incomplete or inaccurate information, at any time and at our own discretion. The data subject shall have the right to obtain from the controller without undue delay the rectification of inaccurate personal data concerning him or her.
Taking into account the purposes of the processing, the data subject shall have the right to have incomplete personal data completed, including by means of providing a supplementary statement. As a customer, you can change your personal data right from our website in 'Configuration' > 'Company information'. If a lead asks you to modify its data, you can do it from the 'Contacts Details' page, then select a contact and edit his information.
Right to be forgotten & Right to object
You may at any time withdraw your consent to our processing of your Personal Information. In this case, if there is no overriding legitimate interest for continuing the processing of your Personal Information (e.g. to comply with our legal obligations, resolve disputes, enforce our agreements, etc.) and the Personal Information is no longer necessary in relation to the purpose for which it was originally collected, we will erase your data.
The data subject shall have the right to obtain from the controller the erasure of personal data concerning him or her without undue delay and the controller shall have the obligation to erase personal data without undue delay. The data subject shall have the right to obtain from the controller restriction of processing. As a customer, all your users' data is erased within 30 days after you cancel your account. If a lead asks you to be forgotten, you can blacklist him from the 'Configuration' -> 'Unsubscribe emails or domains' page.
Right of Restriction of Processing
You may request us to restrict processing of your Personal Information if one of the following applies: (i) the accuracy of the Personal Information is contested by you; (ii) the processing is unlawful; or (iii) if we no longer need the Personal Information.
Right to Data Portability
You have the right to receive the Personal Information in a structured, commonly used and machine-readable format.
Do we utilize Cookies?
A cookie is a diminutive file placed on a device's hard drive for recording purposes by a web server. Our Site and our Amenities may utilize cookies allowing to recognize the User on her/his subsequent uses of the Site and/or Amenities and to record the User's clickstream data for many purposes, including:
Identifying You when You sign-in to our Site
Delivering content, including advertisements, relevant to Your interest, on our Site or on third-party sites
Refining the quality and the navigation on the Site and/or the utilization of our Amenities
Creating new features, functionalities, and amenities
Carrying out traffic and statistical analysis
We utilize in particular the following cookies:
Cookies allowing to manage the User authentication
Cookies allowing audience and statistical measurements on the Site
Cookies allowing to refine your browsing experience, for example by remembering whether you have clicked on the tooltip so as not to show it the next time
Cookies allowing to follow up your preferences
You are at liberty to block, delete, or disable some or all cookies by changing your cookie preferences in your browser settings. However, please note that if you choose to set your browser in this manner, some areas of our Site and/or our Amenities may not function properly. Here are some examples of how to change your browser settings:
For Internet Explorer (7, 8, 9): Tools → Internet Options → Privacy → Set up as you wish
For Chrome: Settings → Show advanced settings → Privacy → Set up as you wish
For Mozilla Firefox: Menu 'Tools' → Options → Tab 'Privacy' → Set up as you wish
For Safari: Preferences → Privacy → Set up as you wish
How do we secure your data?
We take the security of the data we manage very seriously and always strive to keep our methods up-to-date. We expound in more details the actions we take to keep the data safe in our Security Policy.
Your information is stored in maximum-security data centers around multiple locations, maintained with the highest security standards and protected 24/7 by security personnel. We utilize advanced encryption standard (AES). Your data is much safer in HIPAA-compliant data centers than it would be on a single client-side server in your office.
Retention
Personal Information will be retained by ProspectOK in such a way that you can be identified only as long as is necessary for ProspectOK’s processing activities ('Processing Date'). ProspectOK will adopt the same retention policy for all users and contacts regardless of their place of residence, which will follow the reasonable mandatory retention period, which is 7 years as from the Processing Date.
Please note that we may retain the information we collect for as long as needed to provide the Amenities and to comply with our legal obligations, resolve disputes, and enforce our agreements.
If you wish to remove Business Profiles existing in our servers or if you prefer that we will not disclose your Business Profiles with our Users, vendors, or business partners, you may opt-out by filling in your relevant details here. In this case, we shall not continue to utilize or disclose your Business Profiles.
Children's Privacy
Our Service does not address anyone under the age of 13 ('Children').
We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your Children have provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from children under age 13 without verification of parental consent, we take steps to remove that information from our servers.
Changes to this privacy policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
The User's Personal Data may be used for legal purposes by the Data Controller, in Court or in the stages leading to possible legal action arising from improper use of this Application or the related services.
The User declares to be aware that the Data Controller may be required to reveal personal data upon request of public authorities. Additional information about User's Personal Data In addition to the information contained in this privacy policy, this Application may provide the User with additional and contextual information concerning particular amenities or the collection and processing of Personal Data upon request.
Legal information
Notice to European Users: this privacy statement has been prepared in fulfillment of the obligations under Art. 10 of EC Directive n. 95/46/EC, and under the provisions of Directive 2002/58/EC, as revised by Directive 2009/136/EC, on the subject of Cookies. This privacy policy relates solely to this Application.
All ProspectOK’s data processor providers have been checked to be all GDPR-compliant (Cloudflare, OVH, Stripe). All ProspectOK’s data is held on servers hosted in the United States. Servers are hosted by OVH (a French-based company).
The GDPR regulation can be reduced to 8 important points. For each point, we explain how ProspectOK handles its compliance. If we did not answer your questions, you can still contact us and drop us a chat or email.